Privacy Policy
Perfume Park, officially Nordic Aroma Oy, business ID 3412812-5, with address in Pietarsaari, Finland, is the personal data controller for processing the personal data you provide when you register on this website in accordance with the Data Protection Regulation (GDPR). Perfume Park works to ensure that your personal data and your privacy are protected when using our digital services and online.
Collection and processing of personal data:
We collect personal data that you voluntarily send to us when you ex. Make a purchase in our online store, participate in competitions or sign up for our newsletter. We collect your information to complete an agreement (eg delivering your goods or your invoice) or completing any other commitment you have accepted (eg sending you newsletters with tips and offers). By being informed about our privacy policy in connection with submitted information, you consent to the processing of your personal data. We collect and store the information you voluntarily submit to us such as your name, address, email or telephone number. Your personal information will be processed by us in order to administer information from us to you. If you do not provide the requested personal information, we will not send you any information.
We do not save and do not have access to your credit card information or your social security number. This information is only processed by our payment partners Klarna and Ecwid Payments.
How long are your personal data stored?
Your personal data is saved until you contact us and request to be deregistered. We process your personal data based on the requirements that are set and in accordance with what is permitted according to the applicable legislation.
Who has access to your personal information?
Perfume Park only saves your personal information internally. We do not share, sell or exchange your personal information for marketing purposes. Data forwarded to third parties applies only when using our online store, payment methods, delivery via freight forwarders and marketing from Perfume Park (eg distribution of newsletters).
Your rights:
Data protection legislation gives you a number of rights in relation to our processing of your personal data. You have the right to request, free of charge, a confirmation from us that we process your personal data, and request access to the personal data we process about you, along with information about the treatment. You have the right to request a correction of the personal data if you consider that a personal information that we process about you is incorrect or incomplete. We can delete all information that has no statutory requirements for storage. You can contact us by email at info@perfumepark.fi
Return Policy
At Perfume Park we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy to make your shopping experience pleasant and worry-free.
Return conditions:
The product must be unopened, unused and in the original packaging with all labels and seals intact.
You can return unopened products within 30 days of the purchase date.
Return process:
To initiate a return, please contact our customer service at info@perfumepark.fi with your order number and details of the product you wish to return. Once your request is approved, you will receive a return number along with instructions on how to return the product. Securely pack the unopened product in its original packaging to prevent damage during shipping. Clearly write the provided return number on the outside of the package. You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe arrival of your return. After receiving the returned product, we will inspect it to ensure that it meets the return conditions. Once approved, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for purchase. Shipping costs are non-refundable. Please note that it may take a few business days for the refund to be reflected in your account, depending on your financial institution.
Exception:
We do not accept returns on opened or used products for hygiene reasons.
If you have any questions or concerns regarding our return policy, please contact our customer service at info@perfumepark.fi
Thank you for choosing Perfume Park. We appreciate your trust in our products.